Privacy policy

Last updated: 22 November 2025

This Privacy Policy describes how Maro-Lyn Melbourne (the “Site,” “we,” “us,” or “our”), part of WUBITASO LDA, collects, uses, and shares your personal data when you visit our Site, use our services, or make a purchase at Maro-Lyn Melbourne (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purpose of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another person from whom we have collected information under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last updated” date, and take all other steps required under applicable law.

How we collect and use your personal data

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on your interactions with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, deliver or improve the Services, comply with applicable legal obligations, enforce applicable service terms, and protect or defend the Services, our rights, and the rights of our users or others.

What personal data we collect

The type of personal data we collect about you depends on your interactions with our Site and your use of our Services. When we use the term “personal data,” we mean data that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information we collect directly from you

Information that you provide directly to us through our Services may include the following:

  • Contact details, including your name, address, phone number, and email address.

  • Order details, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account details, including your username, password, security questions, and other information used for account protection.

  • Customer support information, including information you share in communications with us, such as when you send a message through the Services.

Certain features of the Services may require you to provide us with specific information about yourself. You may choose not to provide this information, but you may then be unable to use or access those features.

Information we collect about your usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). For this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information on how you access and use our Site and your account, including device information, browser information, network connection data, your IP address, and other information regarding your interactions with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (such as bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and deliver the products or services you requested so we can fulfill our agreement with you.

  • When you visit our Site, open or click on emails we send, or interact with our Services or ads, we or third parties we work with may automatically collect certain information through tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we receive from third parties is handled in accordance with this Privacy Policy. See also the section below, Third-party websites and links.

How we use your personal data

  • Provision of products and services. We use your personal data to provide the Services to you in accordance with the agreement we have with you, including processing your payments, fulfilling your orders, sending account- and transaction-related notifications, managing your account, arranging shipping, facilitating returns and exchanges, and other related features and functionalities. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In this case, Shopify processes your data as described in the Shopify Privacy Policy and Shopify Consumer Privacy Policy.

  • Marketing and advertising. We may use your personal data for marketing and promotional purposes, such as sending you promotional emails, SMS, or mail, and displaying ads for products or services. This may include using your personal data to better tailor the Services and ads on our Site and other websites. If you are an EEA resident, the legal basis for these processing activities is our legitimate interest in marketing our products, under Art. 6(1)(f) GDPR.

  • Security and fraud prevention. We use your personal data to detect, investigate, or take action against potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly advise that you do not share your username, password, or other access details with anyone. If you suspect your account has been hacked, contact us immediately. If you are a resident of the EEA, the legal basis for these processing activities is our legitimate interest in keeping our website secure for you and other customers, in accordance with Art. 6(1)(f) GDPR.

  • Communication and service improvement. We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to communicate with you, provide you with effective services, and maintain our business relationship with you, in accordance with Art. 6(1)(f) GDPR.

Cookies

Like many other websites, we use Cookies on our Site. Specific information about the Cookies we use in connection with supporting our store via Shopify can be found at https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and on other websites.

Most browsers automatically accept Cookies by default, but you can configure your browser settings to delete or reject cookies. Please note that deleting or blocking cookies may negatively impact your user experience and may cause certain Services, including specific features and overall functionality, to not function properly or become unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.

How we disclose personal data

Under certain circumstances, we may disclose your personal data to third parties for contract fulfillment, legitimate purposes, and other reasons outlined in this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties performing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners to provide services and show you advertisements. Our business and marketing partners will use your data in accordance with their own privacy policies.

  • When you instruct us, request us, or otherwise give permission to share certain data with third parties — for example, to deliver products to you or through your use of social media widgets or login integrations, with your consent.

  • With our affiliates or otherwise within our corporate group, as part of our legitimate interests to operate a successful business.

  • In connection with a business transaction, such as a merger or bankruptcy; to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable service terms; and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal and sensitive personal information about users for the purposes described above in ‘How we collect and use your personal data’ and ‘How we disclose personal data’:

Category

Categories of recipients

  • Identifiers such as basic contact details and certain order and account information

  • Commercial information such as order details, shopping behavior, and customer support data

  • Internet or other similar network activity, such as usage data

  • Geolocation data such as locations determined by an IP address or other technical methods

  • Vendors and third parties providing services on our behalf (such as internet providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

  • Business and marketing partners

  • Affiliates

We do not use or disclose sensitive personal data without your consent or for the purpose of deriving characteristics about you.

With your consent, we share personal data as follows to carry out advertising and marketing activities.

Third-party websites and links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or managed by us, it is important that you read their privacy and security policies and other terms. We make no guarantees and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information on those sites. Information you provide in public or semi-public areas, including on social networks of third parties, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation regarding its use by us or third parties. The inclusion of such links on our Site does not in itself imply an endorsement of the content on such platforms or of their owners or operators, except as stated in the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data about children. If you are a parent or guardian of a child who has provided us with personal data, you may contact us using the contact information below to request that it be deleted.

As of the effective date of this Privacy Policy, we are not actually aware of “sharing” or “selling” the personal data of individuals under the age of 16 (as these terms are defined under applicable law).

Data security and retention

Please note that no security measure is perfect or impenetrable and we cannot guarantee “perfect security.” Additionally, the data you send us may not be secure in transit. We advise against using unsecured channels to communicate sensitive or confidential information to us.

The duration for which we retain your personal data depends on several factors, such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or meet other applicable contractual and policy requirements.

Your rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute and may only apply under certain circumstances, and in some cases, we may deny your request to the extent permitted by law.

  • Right to access/know: You may have the right to request access to the personal data we hold about you, including details on how we use and share your data.

  • Right to delete: You may have the right to request that we delete the personal data we hold about you.

  • Right to correct: You may have the right to request that we correct inaccurate personal data we hold about you.

  • Right to portability: In certain circumstances and with specific exceptions, you may have the right to receive a copy of your personal data and to request that we transfer it to a third party.

  • Right to opt-out of sale, sharing, or targeted advertising: You may have the right to request that we do not “sell” or “share” your personal data or to opt out of the processing of your personal data for purposes considered “targeted advertising” under applicable privacy law. Please note that if you visit our Site while the Global Privacy Control opt-out preference signal is enabled, we will, depending on your location, treat this as a request to opt-out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.

  • Restriction of processing: You may have the right to request that we stop or limit the processing of your personal data.

  • Withdrawal of consent: Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.

  • Appeal: You may have the right to appeal our decision if we decline to process your request. You can do this by responding directly to our denial.

  • Manage communication preferences: We may send you promotional emails, and you may unsubscribe from receiving them at any time by using the unsubscribe link included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you’ve placed.

You can exercise any of these rights where indicated on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information about you to verify your identity, such as your email address or account details, before we can provide a substantive response. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf. Before we accept such a request from an agent, we require that the agent provide proof of authorization to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal data, you may contact us using the contact information below. If you are not satisfied with our response to your complaint, you may, depending on your location, have the right to appeal our decision by contacting us again or to file a complaint with your local data protection authority. For the EEA, you can find here a list of the relevant supervisory data protection authorities.

International users

Please note that we may transfer, store, and process your personal data outside the country in which you reside. Your personal data is also processed by staff and third-party service providers and partners in these countries.

If we transfer your personal data outside of Europe, we rely on recognized transfer mechanisms such as the European Commission’s standard contractual clauses, or equivalent contracts issued by the competent Australian authority, where relevant, unless the data is transferred to a country deemed to provide adequate protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights available to you, please contact us at:

  • Email: info@maro-lyn-melbourne.com

  • Address: On request

For the purposes of applicable data protection law and unless expressly stated otherwise, we are the data controller of your personal data.

Customer service

Brand name:  Maro-Lyn Melbourne

Email: info@maro-lyn-melbourne.com

Address:  On request

Opening hours:  Monday to Friday: 9:00 AM - 5:00 PM

We strive to respond within 24 to 48 hours.